Category Archives for "Assertiveness"

4 Ways You Can Use Your Anger to Make Yourself More Powerful

anger

Of all human emotions, the one that people struggle with the most is anger. That’s understandable!

After all, it’s the emotion with the most potential to get us into trouble. It can be exquisitely uncomfortable, and it’s the most difficult to control.

Many people find it easier to push anger down altogether (or suppress it) to avoid discomfort and conflict and to stay out of trouble.

Some wear anger like armor in hopes it will protect them from being hurt or mistreated.

Others go back and forth between pushing it down and erupting. In fact, these two things go together. The more you suppress your anger, the more intense it will be when it finally erupts.

If you were raised by parents who had low tolerance for your feelings (Childhood Emotional Neglect, or CEN), then you may be all too good at pushing your anger away; suppressing it and repressing it so that you don’t even have to feel it.

In fact, you may – especially if you have CEN – be so uncomfortable with the A-Word that you can’t even say it.

I’m frustrated

I’m annoyed

I’m anxious

you may say instead of, I’m angry.

If you’re not comfortable with your anger, you’re more likely to misread and mislabel it as something milder or more diffuse.

“Isn’t stopping yourself from feeling angry a good skill to have?” you may be wondering.

The answer is actually NO.

Research has shown how very important anger is to living a healthy life.

4 Reasons to Make Friends With Your Anger

  1. Anger is a beautiful motivator

Aarts et al. (2010) found that people who were shown a picture of an angry face were more driven to obtain an object that they were shown later. Anger is like a driver that pushes you to strive for what you want or need. Anger carries with it the message, “Act!”

Example Without Anger: Alana was getting weary of being overlooked at work. She was well-known to be skilled and reliable, and yet she was repeatedly passed over for promotion to manager. Silently she watched younger, less experienced employees move past her, one by one.

Example With Anger: Alana became angry when a less-experienced colleague was promoted. “I deserve an explanation for this. I have to get myself promoted or leave the company,” she realized. The next day she walked into her supervisor’s office and asked why she was passed over. She was promised the next promotion slot.

2. Anger can make your relationship better and stronger

Anger, when used appropriately, can be very helpful in communication:

Baumeister et al. (1990) found that hiding anger in intimate relationships can be detrimental. When you hide your anger from your partner, you’re bypassing an important message that he or she may very much need to hear.

Of course, it’s important to take great care in how you express your anger. Try your best to calibrate it to the situation and express it with as much compassion for your partner as you can.

Example Without Anger: Lance was tired of his wife Joanne’s clutter. She kept, it seemed to Lance, virtually everything. There were stacks of newspapers on the dining room table, five pairs of sneakers of various ages in their closet, and a roomful of clothes that their children had outgrown. Lance wanted that room for an office. “I’ll never get that room,” he thought resignedly. All this time Joanne had no idea that there was a problem.

Example With Anger: Lance was fed up with the clutter. He told Joanne that it was making him feel stressed and unhappy, and also angry at her. After several heated discussions, Joanne removed her personal clutter from the spare room so that Lance could make it his office. They made a truce to try to meet each other in the middle.

3. Anger can help you better understand yourself

Anger can provide insight into ourselves if we allow it.

Kassinove et al. (1997) asked a large sample of people how recent outbursts of anger had affected them. Fifty-five percent said that getting angry had led to a positive outcome. Many respondents said that the anger episode had provided them with some insight into their own faults.

Anger can help you see yourself more clearly. And it can motivate self-change.

Example Without Anger: Joanne was surprised when Lance told her how angry her clutter was making him. “That’s too bad, you’ll just have to deal with it,” she said dully while exiting the room. She promptly put it out of her mind because she didn’t want to think about it.

Example With Anger: “That’s too bad, you’ll just have to deal with it,” Joanne fired back immediately. She stormed out of the room and slammed the bedroom door. Sitting on her bed she felt enraged and criticized.

The next day Joanne woke up with a different perspective on the conflict. She looked around and saw her home as though through Lance’s eyes. She realized that she felt criticized by Lance’s request. “I need to get better at taking criticism,” she thought.

4. Anger helps you negotiate

Anger can help you get what you want.

In a study of negotiation by Van Kleef et al. (2002), people made larger concessions and fewer demands of participants who were angry than ones who were not angry.

Anger makes you more powerful, especially when it’s justified and expressed with thought and care. Lets revisit Alana, who needed to have a difficult conversation with her supervisor.

Example Without Anger: Alana walked timidly into her supervisor’s office. After chatting about the weather, she said casually, “So what do I need to do to get promoted?” Her boss answered her question and went on with her day.

Example With Anger: Alana knew she was angry and that she needed to manage her anger when talking with her boss if she wanted to be effective. She walked into her boss’s office and said, “I need to talk to you about something important.” Alana explained how upset she was by her co-worker’s promotion. Her boss explained that the promoted co-worker was an excellent employee. This made Alana even angrier. She pushed, “Yes, he’s really good. But so am I, and I have more experience and excellent skills,” she stated clearly. Her boss paused, surprised at Alana’s persistence. “You’re right,” she said. Her boss then promised Alana the next available promotion.

If you grew up emotionally ignored or in an environment that did not have the room or tolerance for you to get angry (CEN), some small part of your brain probably screams “STOP!” as soon as you get an inkling of anger. The reality is that it’s not easy to turn that around.

But you can do it. Start thinking of anger as a helpful emotion, not something to avoid. Pay attention to your anger, and try to notice when you’re feeling it. Stop saying “STOP!” to your anger. Instead, listen to your anger’s message, consciously manage your angry feeling, and let your anger motivate and energize you.

Anger, when properly managed and expressed, is power.

So when you suppress your anger, you’re suppressing your power.

And why would you do that?

To learn more about how Childhood Emotional Neglect makes you unaware of your feelings of anger see the book, Running On Empty: Overcome Your Childhood Emotional Neglect.

Childhood Emotional Neglect and Assertiveness Don’t Mix

8717079909 4d7eceab62 o

“What do you think?”

“How do you feel?”

“What do you need?”

“What do you have to say?”

Imagine a child, let’s call him Zachary, growing up in a household in which he is seldom asked the above questions (Childhood Emotional Neglect, or CEN). Perhaps his parents are emotionally neglecting him because they have five children and are overwhelmed with getting them all dressed in the morning, much less what they think or feel. Perhaps his father died, and his mother is so enveloped in her own grief that she is barely functioning. Perhaps he has an older sibling who is autistic and who takes up the huge majority of his parents’ attention and resources. Or perhaps his parents are self-centered, and pay attention mostly only to what they think and feel.

The reason for Zachary’s parents’ apparent lack of interest is almost irrelevant. Because whatever the reason, the impact upon Zachary is the same. Since his parents are NOT asking him these questions, he is NOT receiving this vital message in his childhood: Your thoughts and feelings matter.

Think of childhood as the “programming phase” of life. The way our parents treat us in childhood sets up all of the “programs” for how we will treat ourselves throughout our lifetime. If our parents don’t ask us these questions when we are children, we will not naturally ask ourselves these questions as adults. Zachary will grow into a man whose natural default setting is to undervalue and under-attend to his own feelings, needs and thoughts. Zachary will be out of tune with himself. He will have difficulty asking for things, expressing his feelings, and perhaps even knowing his own needs.

In a sense, Zachary is growing up receiving the classic, invisible and subtly conveyed message of CEN: Don’t value or express your feelings and needs. This message is the complete opposite of assertiveness, which calls upon us to do just that. In order to be assertive, you have to:

  1. Know what you feel and need
  2. Believe that what you feel and need matters
  3. Know how to express your feelings and needs in a way that the other person can hear

Having been raised with the wrong message, Zachary will naturally follow his default setting – unassertive. If he is troubled by his difficulty standing up for himself, he will have to make a conscious decision to override the default. He will have to make changes in his basic views of himself and his own importance.

If you identify with Zachary, good news! It is entirely possible to do this. Once you understand what’s wrong and why, you can make a decision to change how you view yourself, and you can learn the skills involved in assertiveness.

To learn more about Childhood Emotional Neglect and how it might be affecting you, see my book, Running on Empty: Overcome Your Childhood Emotional Neglect.

Four Tips for Handling a Difficult Family Member

anger

 

Do you have an obnoxious uncle, a surly son, a snide sister or a mean mother?

Few people can hurt us as much as the people closest to us. Usually, that’s family. Most people have at least one family member who is verbally brutal, judgmental or just plain thoughtless.  Unfortunately, when we react to the rude comments these people make, our reaction can easily make us look worse than them. Here is a good example of how this can happen:

When I was 22 years old, I went with my friend Jackie to her parents’ house for Christmas Eve dinner. I was a little nervous about going, because Jackie had, over the two years that I had known her, told me many stories about how critical her father was. He had said things to her in the past like, “Well, Jackie, looks like you’ve put on the proverbial Freshman Fifteen,” and “I never thought a child of mine could be as poor at math as you are.”

Jackie had a large family, and dinner was served buffet style. As all of the twenty-some people were bustling around filling their plates, Jackie’s dad said, “Watch out everyone, don’t get between Jackie and the food.” Everyone laughed. That is, everyone but Jackie and me. I was looking at Jackie, as a momentary look of devastation crossed her face. Then she did something extremely surprising to everyone. She dropped her plate of food on the tile floor, and stomped out of the room with a look of impenetrable hatred directed at her father.

Everyone stood in stunned silence for a moment. Then her cousin said, “Wow, what’s with her?” Another relative said, “Man, she’s touchy.” I seemed to be the only person there who understood the background, and that Jackie was not reacting to that one comment. She had finally snapped after a lifetime of putdowns and insults from the man who was supposed to nurture and protect her.

Fortunately, it’s entirely possible to NEVER draw the negative attention to yourself, while still defending yourself. Here is the “magic formula.”

TIPS

Tip #1: BE PREPARED.  Before your family event, it’s important to do some thinking. Try to recall some of the rude comments this person has said to you in the past. What basic theme do they follow? Imagine the upcoming scenario (location, event, e.g., family dinner), who will be there, and exactly what your critic might say in those circumstances. Next, think of some comebacks that you can pull out of your metaphorical back pocket and throw at your critic as needed. Expect a mean comment. It is better to be prepared for something that doesn’t happen than it is to be unprepared for something you didn’t foresee. See the examples for comebacks below in Tip #3.

Tip #2: BE CALM. Vow to stay calm, no matter what. Remember that your critic’s attacks upon you say more about him/her than they do about you. Do not let yourself get worked up. The calmer you remain, the more effective your comeback will be.

Tip #3: BE ASSERTIVE. “Assertiveness” is basically this: Speaking your mind in a way that is not designed to hurt the other person.” Here are some examples of some effective assertive comebacks for situations like this:

“Dad, comments like that are hurtful.”

“Excuse me, that was uncalled for.”

“That’s nice. Real nice.”

“I don’t understand why you feel a need to say something like that to me.”

Tip #4: BE STRONG. The worst thing you can do is let a critical or verbally brutal person hurt you. If you prepare yourself in advance, stay calm, and say something assertive, you will appear unscathed and will earn the admiration of all those around you. Then, when you go home, think it over and remind yourself that this person is attacking you because of his or her own weakness. Don’t take it in. Be Strong.

To learn more about Childhood Emotional Neglect, see my first book Running on Empty.